Samsung Electronics Maroc recrute Plusieurs Profils
-Customer Service Sales Support.
-Mobile Product Manager.
-IT B2B Sales.
-Software Developer.
À propos de la société Samsung
Samsung est un groupe coréen dont le siège social est à Séoul. La société est mondialement connue et marque sa présence sur de très nombreux marchés tels que l’électroménager ou la téléphonie mobile. Samsung possède de nombreuses filiales et travaille avec près de 500 000 personnes dans le monde. Voici un portrait d’une entreprise asiatique devenue incontournable.
La diversité de Samsung
Samsung est une marque particulièrement diversifiée. On la retrouve dans l’univers de la téléphonie mobile avec son célèbre Galaxy. Samsung brille également sur le marché des tablettes et de manière générale des objets connectés. Mais ce n’est pas tout. Samsung propose des téléviseurs, des appareils photos et des caméscopes. La marque coréenne est également implantée sur le marché de l’informatique sur lequel elle se distingue grâce à des imprimantes, des écrans, des outils de stockages comme des clés USB ou des cartes mémoires.
L’autre grande activité de Samsung est le marché de l’électroménager. La marque propose une large gamme de réfrigérateurs, de congélateurs, de fours, de plaques, de hottes ou encore de micro-ondes. Parallèlement on retrouve également des lave-linges et des sèche-linges.
Carrières Samsung Electronic
Travailler chez Samsung
Samsung est une entreprise où vous aurez la chance de travailler avec des gens exceptionnels, qui fournit un environnement incomparable, soutient massivement ses employés et offre l’opportunité de participer à des innovations .
Samsung Electronics Maroc recrute Plusieurs Profils
Customer Service Sales Support
Inspection of damaged goods:
-Visit the shops to inspect the products
-Make an inspection statement
-Make approval to sales
-Follow with Logistics the approval till G/R
-Make report of inspection results, approvals and G/R status
-Prepare closing document for each customers
-Negotiate and sign the documents
Other inspections:
-Inspect and collect defect Accessories
-Inspection & quotation from ASC & repair request & follow up
Dealer Satisfaction:
-Take a VOD from dealer SVC team’s request regarding technical issue & follow up
-Conduct quarterly surveys with all dealers to measure and improve dealer satisfaction
Inspection of the deductions:
-Support and follow-up all SVC requests from shops regading SVC
-Visit the shop to collect the repair notes of each deduction
-Contact the ASC and shop to identify the products
-Divide the returns and create an approval for Commercial return/ Technical return
-Control all deductions and identify the ones with no evidence (With shop and ASC)
-Inform sales if it’s about an abused case ( no reason to deduct the product)
-Visiting the ASC to inspect the deducted products
-Share credit notes with finance team
-Produce a weekly report of all deductions with their status
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Mobile Product Manager
Key Objectives:
- Contribute to expanding the product’s market coverage by setting up a product line-up operation plan.
- Contribute to maximizing sales and minimizing loss by managing product lifecycle and developing pricing strategy to meet the target sales for the product.
Key Tasks:
- Perform the development and management of the line-up portfolio plan and efficiency improvement efforts and market issue response.
- Perform the product/service launch timeline setting by analyzing the new model’s target quantity and its profit and loss, and by working with the marketing department.
- Participate in devising the pricing operation strategy of each segment and model.
- Devise the plans to minimize the leftover materials when a product is to be discontinued by setting appropriate discontinuation timeline and plans to utilize the leftover materials.
- Driving future-oriented changes by thoughtfully challenging old ways of thinking and generating creative perspectives.
- Seeking the root cause(s) of problems; Coming up with and proposing the most optimal solution on time.
- Creating synergistic ways of working with related departments and colleagues with a sense of responsibility for organizational goals.
- Ensuring successful task or project completion on time by embodying an enthusiastic attitude and strong sense of purpose.
- Accurately understanding others’ requests and clearly expressing and delivering oneself in the most effective manner.
- Understanding the product and organization structure; Analyzing industry trends and competitors to create business opportunities.
- Designing systematic and feasible strategies and tactics aligned with the organization’s strategy and visions.
- Maximizing customer satisfaction by operating resources and making decisions based on understanding the customer.
- Understanding the global business environment and working with respect for diversity in ethnicity and culture.
- Establishing alternatives from a rational perspective; Making judgments accurately on time.
Required Technical Skills:
- Identify differentiated technology and new concepts that can strengthen the product’s competitiveness.
- Analyze competitor status and market trends in the target market and develop a line up strategy that can maximize the company’s profit.
- Analyze the profitability of the product and decide whether to launch the product.
- Devise the pricing strategy of the existing products and new models based on the competitor status and internal sales strategy.
- Track decreases in the company’s own product sales, increases in competitor product sales, etc. to set an appropriate discontinuation schedule.
- Analyze the price adjustment’s impact on sales as the future reference for case studies.
- Understand the product development progress, milestones by development phase and risk factors by development phase and decisions required on these items.
- Manage to build the differentiated marketing strategy to maximize the impact of a new product launch and set and execute a market access strategy(Go-to-Market).
Skills and Qualifications:
- Master Degree in Marketing/ Business
- Min. 5 Years as Product Manager / Brand Manager in FMCG/ Telecom/ Consumer Electronics Sectors
- English is Mandatory for this position
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IT B2B Sales
Position Responsibilities:
-Create and fulfil LED & Signage, Hotel display Screen market demand & ensure its strong presence.
-Achieve growth and hit sales targets by utilizing high profile customer relationships, & a comprehensive Display product line-up.
-Strengthen and enrich long-lasting key customer relationships by partnering with them and understanding their needs.
-Present sales, revenue and Display product business road map reports and accurate forecasts to management
-Keep an eye out for market trends and paradigm shifts, while being well aware of competition status.
-Prefer to have a strong connections in luxury and niche market
Essential skills and experience:
-Min with a BSc degree
-Relevant experience (7-10 years) in B2B Sales and high end products with solid Pipeline and proven successes
-Good Knowledge of Display principles such as Fine Pixel Pitch, DIP, SMD, HDR, & refresh rate.
-Top notch selling skills and crystal clear communication. A strong business acumen is a must.
-Continual learning drive to stay up to date with new product releases, market status and competition.
-Excellent relationship building skills
-Ability to Engage and successfully lead a conversation with multiple levels.
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Software Developer
Position Summary:
-The job position will design, implement, and manage software programs
-Program development for RPA
-Mobile application & web Developer
Role and Responsibilities:
-Develop automatic Process via RPA technology
-Mobile application & web Developer
-Writing and implementing efficient code
-Elaborate test scenario and test validation
-Improve the current process
-Develop Robotic scenario
-IT Infra user support
-ERP User support
Skills and Qualifications:
-Min 5 years as software developer
-J2ee
-Java programming language
-PHP
-ASP.NET
-MySQL
-Oracle
-Communication
-Problem solving
-Active listening
-Time management
